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how do I get my new battery to charge?

Stella1Stella1 Posts: 1Member

My computer says to get a new battery. But it won't take a charge. The drivers are supposedly up to date. What do I need to do? The new battery only has 1% power. The old battery will still charge. 

FAQ & Answers

  • -Justin-Justin Posts: 2,362Member Seasoned Practitioner

    Stella1,

     

    It sounds like the new battery may be defective possibly. Which system do you have that is experiencing this issue?

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