Acer tablet is just over 12 months old. bought on-line and gently used by my adult daughter. But just recently it suddently stopped working on the battery and now only works when I keep the charger cable plugged in. She asked me to take a look at it and find out if anythign can be done for it.
When its charging all is working fine, battery indicates at or near a full charge....
As soon as I unplug the chargr the screen goes blank, unit dies. When charger plugged in it reboots from cold start and then i can use it normally.
the battery charge status indicates nearly full charge sometime . but always above 85%.....
I have checked for software updates and the devices indicates that it has the most curent patch/software.
I have downloaded some battery apps to try and recalibrate the battery but these do nothing to change the sitution.
I have opened up the case and removed and reseated the battery connector. When I removed the connector I checked the battery voltage (measured between RED and BLACK leads/terminals) and it indicates 4.3V.
When all back together, no change in behavior.
Is there anything else I can do?
Is buying a new/replacement battery an option that anyone else has tried/had success with?
thanks
