Forgot to deactivate subscription to Office 365 from old account. Now cannot use the key.

Anna_Uljankina_
Anna_Uljankina_ Member Posts: 2 New User

I've bought Acer Aspire Switch 10 (SW5 - 012) on 13.07.2015 and subscripted to Microsoft Office 365 that was in the box with the tablet. I've subscripted with the e-mail that I've deleted later. While 2 month deactivation worked I've used Office with my new account. Old account was completely deleted last weekend and Office stopped to work on both tablet and PC. I've realized that I forgot to unsubscribe it from the old account. Key isn't working on new account now. Is there any chanse to make the key to work? I feel myself really silly right now. Please help!

 

P.S I've talked with Microsoft, they said I should talk with the company that made my tablet. 

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