Examples: Monday, today, last week, Mar 26, 3/26/04

unable to contact acer support

My chromebook will not charge. I have done the recommended power drain. Have tried to contact acer support for over two months.  Phone calls are always put on hold and never answered; they eventually disconnect after 30 minutes or so.  Chat puts me in queue, then after 30 minutes, I am told no one to connect to and redirected to "leave email/ask question. Once on that page, I am informed ask question is no longer available. It then redirects to live chat.. been on again today for 3 hours doing this endless loop. Never seen such poor support access and need a response as this is in warranty

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