after upgrade to win 10, i want to restore to factory settings but cannot access acer recovery

nigeljwilson
nigeljwilson Member Posts: 1 New User

Acer Aspire Switch 10 SW5-012

 

 

All worked fine after upgrade.  I installed some software which would not uninstall properly, so I attempted  a clean install of windows 10.  when i rebooot I get the windows recovery mode. 

i would like to restore using the recovery partition, but how?

 

i have tried Alt+F10 but get error Ox0000225

 

I have tried win key + power during POST and can get to UEFI settings, can some tell me what to change in UEFI to enable recovery partition installation

 

many thanks

Answers