Cannot switch off after factory restore.

BC3841
BC3841 Member Posts: 3 New User

In order to cure a slow Acer Aspire X1930 computer, I was advised by Acer to do a factory restore, which I did. Now it is even slower and I cannot switch it off the correct way. I have to physically put the switch off, which is obviously not doing it any good. I would be very grateful if anyone could give me some advice.