New K222HQL monitor, no power the power source is active no buttons on monitor...help

muppetcarr
muppetcarr Member Posts: 1 New User

My new monitor is hooked up and the power source is active, there does not seem to be power coming into the monitor however the connections are secure.  I did not find any buttons on the monitor of any kind especially to indicate an on off switch.  Any suggestions?

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    The User manual and the quick start guide for this monitor show buttons on the lower right of the bezel and the start button on the far right.

    Look up close with a flashlight.

    Can you test the continuity of the cord or have another cord that will work if the cord is removable.

    The monitor cords used to be the same as computer power cords.