Battery issue

Ivanov
Ivanov Member Posts: 7 New User

Hello, I hace a Aspire v5 122p-0468 and battery will not charge it says plugged in, not charging. Please help. Resetting with a pin hole did not help, and removing items form device manager.

 

Thank you

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Test or have someone test the power supply with a multi meter.

    Set to DC, plug the power supply into the wall, touch the metal outside of the computer plug with the black lead and the pin on the inside with the red lead. You should be getting 19 volts.

  • Ivanov
    Ivanov Member Posts: 7 New User

    Bad power supply will not charge but will turn laptop on?

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    You didn't mention if the battery was completely dead and it was running on the power supply. 

  • Ivanov
    Ivanov Member Posts: 7 New User

    Battery is at 80% but as soon as I unplug laptop turns off

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

     Chances are your battery is defective. In Windows search type run and enter powercfg -energy -output %USERPROFILE%\Desktop\Energy_Report.html  where %USERPROFILE% is your user name.Then post the link.

     

  • Ivanov
    Ivanov Member Posts: 7 New User

    I coud not run this report, but I will look on ebay for the battery. Thank you for your help.

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    You can also type command prompt, right click on it, select Run as Administrator and copy and paste the command.

  • Ivanov
    Ivanov Member Posts: 7 New User

    powercfg -energy -output %User%\Desktop\Energy_Report.html

     

     

    not working

  • Ivanov
    Ivanov Member Posts: 7 New User
    Battery report COMPUTER NAME W8P-ACER SYSTEM PRODUCT NAME Acer Aspire V5-122P BIOS V2.12 01/20/2014 OS BUILD 10240.16590.amd64fre.th1_st1.151104-1714 PLATFORM ROLE Mobile CONNECTED STANDBY Not supported REPORT TIME 2015-11-11 23:43:13 Installed batteries Information about each currently installed battery BATTERY 1 NAME AC13C34 MANUFACTURER SANYO SERIAL NUMBER 9938 CHEMISTRY LION DESIGN CAPACITY 30,096 mWh FULL CHARGE CAPACITY 27,155 mWh CYCLE COUNT - Recent usage Power states over the last 3 days START TIME STATE SOURCE CAPACITY REMAINING 2015-11-11 11:14:55 Active AC - - 11:15:36 Suspended - - 11:26:59 Battery changed AC 88 % 23,963 mWh 11:26:59 Active AC 88 % 23,963 mWh 11:36:00 Battery changed AC - - 11:36:00 Suspended - - 11:38:57 Active AC - - 11:40:00 Battery changed AC 88 % 23,963 mWh 11:40:00 Active AC 88 % 23,963 mWh 11:40:16 Battery changed AC - - 11:40:16 Active AC - - 11:40:17 Suspended - - 11:41:46 Battery changed AC 88 % 23,963 mWh 11:41:46 Active AC 88 % 23,963 mWh 11:46:24 Suspended 88 % 23,963 mWh 12:23:31 Active AC 88 % 23,963 mWh 12:45:00 Suspended 88 % 23,963 mWh 12:51:18 Active AC 88 % 23,963 mWh 12:51:18 Suspended 88 % 23,963 mWh 12:54:21 Active AC 88 % 23,963 mWh 12:54:21 Suspended 88 % 23,963 mWh 13:00:01 Active AC 88 % 23,963 mWh 13:00:41 Battery changed AC - - 13:00:41 Active AC - - 13:00:43 Suspended - - 13:03:58 Battery changed AC 88 % 23,963 mWh 13:03:58 Active AC 88 % 23,963 mWh 13:26:03 Suspended 88 % 23,951 mWh 13:32:31 Active AC 88 % 23,951 mWh 15:07:19 Suspended 88 % 23,951 mWh 16:54:23 Active AC 88 % 23,951 mWh 17:11:00 Suspended 88 % 23,951 mWh 17:18:38 Active AC 88 % 23,940 mWh 17:19:18 Battery changed AC - - 17:19:18 Active AC - - 17:19:19 Suspended - - 17:21:22 Active AC - - 17:23:00 Battery changed AC 88 % 23,940 mWh 17:23:00 Active AC 88 % 23,940 mWh 17:46:00 Suspended 88 % 23,940 mWh 17:48:49 Active AC 88 % 23,940 mWh 17:54:00 Suspended 88 % 23,940 mWh 18:00:45 Active AC 88 % 23,940 mWh 18:03:00 Battery changed AC - - 18:03:00 Active AC - - 18:03:06 Suspended - - 18:04:54 Battery changed AC 88 % 23,940 mWh 18:04:54 Active AC 88 % 23,940 mWh 18:10:00 Suspended 88 % 23,940 mWh 18:22:27 Active AC 88 % 23,940 mWh 19:56:00 Suspended 88 % 23,940 mWh 21:49:39 Active AC 88 % 23,929 mWh 22:20:56 Suspended 88 % 23,929 mWh 22:25:57 Active AC 88 % 23,929 mWh 22:30:00 Battery changed AC - - 22:30:00 Active AC - - 22:31:49 Battery changed AC 88 % 23,929 mWh 22:31:49 Active AC 88 % 23,929 mWh 22:31:53 Suspended 88 % 23,929 mWh 22:37:47 Active AC 88 % 23,929 mWh 23:42:00 Report generated AC 88 % 23,917 mWh Battery usage Battery drains over the last 3 days START TIME STATE DURATION ENERGY DRAINED - - - - - Usage history History of system usage on AC and battery BATTERY DURATION AC DURATION PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY 2015-05-31 - 2015-06-07 11:26:32 - 1:42:44 - 2015-06-07 - 2015-06-14 5:48:26 - 6:06:35 - 2015-06-14 - 2015-06-21 14:19:43 - 46:24:45 - 2015-06-21 - 2015-06-28 6:13:16 - 35:59:21 - 2015-06-28 - 2015-07-06 31:03:14 - 27:52:22 - 2015-07-06 - 2015-07-15 57:10:35 - 62:14:24 - 2015-07-15 - 2015-07-19 70:24:24 - 86:54:52 - 2015-07-19 - 2015-08-02 23:47:38 - 17:30:29 - 2015-08-02 - 2015-08-12 24:01:30 - 44:07:21 - 2015-08-12 - 2015-08-17 0:34:07 - 0:51:09 - 2015-08-17 - 2015-08-23 22:19:54 - 23:07:06 - 2015-08-23 - 2015-08-30 36:40:31 - 38:51:50 - 2015-08-30 - 2015-09-08 13:35:20 - 29:33:08 - 2015-09-08 - 2015-09-15 4:16:39 - 6:19:14 - 2015-09-15 - 2015-09-22 11:03:21 - 11:47:28 - 2015-09-22 - 2015-09-29 0:21:53 - 2:31:29 - 2015-09-29 - 2015-10-06 - - - - 2015-10-06 - 2015-10-13 - - - - 2015-10-13 - 2015-10-20 - - - - 2015-10-20 - 2015-10-27 - - - - 2015-10-27 - 2015-11-03 - - - - 2015-11-04 - - - - 2015-11-05 - - - - 2015-11-06 - - - - 2015-11-07 - - - - 2015-11-08 - - - - 2015-11-09 - - - - 2015-11-10 - - - - Battery capacity history Charge capacity history of the system's batteries PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY 2015-05-31 - 2015-06-07 28,218 mWh 30,096 mWh 2015-06-07 - 2015-06-14 28,038 mWh 30,096 mWh 2015-06-14 - 2015-06-21 28,092 mWh 30,096 mWh 2015-06-21 - 2015-06-28 28,136 mWh 30,096 mWh 2015-06-28 - 2015-07-06 27,974 mWh 30,096 mWh 2015-07-06 - 2015-07-15 27,955 mWh 30,096 mWh 2015-07-15 - 2015-07-19 27,969 mWh 30,096 mWh 2015-07-19 - 2015-08-02 28,500 mWh 30,096 mWh 2015-08-02 - 2015-08-12 27,803 mWh 30,096 mWh 2015-08-12 - 2015-08-17 27,542 mWh 30,096 mWh 2015-08-17 - 2015-08-23 27,581 mWh 30,096 mWh 2015-08-23 - 2015-08-30 27,757 mWh 30,096 mWh 2015-08-30 - 2015-09-08 27,691 mWh 30,096 mWh 2015-09-08 - 2015-09-15 27,511 mWh 30,096 mWh 2015-09-15 - 2015-09-22 27,183 mWh 30,096 mWh 2015-09-22 - 2015-09-29 27,155 mWh 30,096 mWh 2015-09-29 - 2015-10-06 27,155 mWh 30,096 mWh 2015-10-06 - 2015-10-13 27,155 mWh 30,096 mWh 2015-10-13 - 2015-10-20 27,155 mWh 30,096 mWh 2015-10-20 - 2015-10-27 27,155 mWh 30,096 mWh 2015-10-27 - 2015-11-03 27,155 mWh 30,096 mWh 2015-11-04 27,155 mWh 30,096 mWh 2015-11-05 27,155 mWh 30,096 mWh 2015-11-06 27,155 mWh 30,096 mWh 2015-11-07 27,155 mWh 30,096 mWh 2015-11-08 27,155 mWh 30,096 mWh 2015-11-09 27,155 mWh 30,096 mWh 2015-11-10 27,155 mWh 30,096 mWh Battery life estimates Battery life estimates based on observed drains AT FULL CHARGE AT DESIGN CAPACITY PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY 2015-05-31 - 2015-06-07 3:36:41 - 3:51:07 - 2015-06-07 - 2015-06-14 3:08:06 - 3:21:54 - 2015-06-14 - 2015-06-21 4:01:55 - 4:19:11 - 2015-06-21 - 2015-06-28 3:26:33 - 3:40:56 - 2015-06-28 - 2015-07-06 3:28:51 - 3:44:42 - 2015-07-06 - 2015-07-15 3:25:45 - 3:41:31 - 2015-07-15 - 2015-07-19 3:20:27 - 3:35:41 - 2015-07-19 - 2015-08-02 3:44:37 - 3:57:12 - 2015-08-02 - 2015-08-12 3:56:44 - 4:16:15 - 2015-08-12 - 2015-08-17 2:59:33 - 3:16:12 - 2015-08-17 - 2015-08-23 2:42:19 - 2:57:07 - 2015-08-23 - 2015-08-30 2:41:21 - 2:54:56 - 2015-08-30 - 2015-09-08 2:56:44 - 3:12:05 - 2015-09-08 - 2015-09-15 3:09:34 - 3:27:23 - 2015-09-15 - 2015-09-22 2:46:16 - 3:04:05 - 2015-09-22 - 2015-09-29 3:40:54 - 4:04:49 - 2015-09-29 - 2015-10-06 - - - - 2015-10-06 - 2015-10-13 - - - - 2015-10-13 - 2015-10-20 - - - - 2015-10-20 - 2015-10-27 - - - - 2015-10-27 - 2015-11-03 - - - - 2015-11-04 - - - - 2015-11-05 - - - - 2015-11-06 - - - - 2015-11-07 - - - - 2015-11-08 - - - - 2015-11-09 - - - - 2015-11-10 - - - - Current estimate of battery life based on all observed drains since OS install Since OS install 3:11:26 - 3:32:10 -
  • Ivanov
    Ivanov Member Posts: 7 New User

    C:\tmp>powercfg /BATTERYREPORT

     

    this is what I used for a command