Aspire E15 (E5-511-P0BM) - Shuts down by itself

authinsi
authinsi Member Posts: 7 New User

Greetings Smiley Happy First and foremost I'd like to thank whoever is taking the time to read this, especially those who can be of help. I have had my Acer since last July which has been wonderful to use while doing my studies, but today it seems to not be so great when it has shut down by itself, three times now today. The first time I was unsure, the second time I looked at the Power Options to see the hard drive is set to turn off is inactive for 5/10 mins, so I changed that, but now it has happened again and like to know what to do about it.

 

I am not sure what time it was for each time to work out intervals, but each time it does, I have no problem starting it back up again with no message saying Windows hasn't closed down properly, nothing like that. As for usage, I've only been using word documents today and usually use Word or net for browsing, avoiding games like the plague to try and keep the laptop for my work only, so is concerning.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    authinsi,

     

    Does your battery show fully charged?

    If you remove your battery and use just the charging adapter, does it have the same issue? If not, your charging adapter could be going bad.