Aspire 5750Z-4835

em17976
em17976 Member Posts: 2 New User

 

I have a hard drive issue in an eight month old laptop. Five days ago it crashed and I did a hard drive test with Hard Drive Sentinel.
At that time and after I used three different virus checkers and Malabytes malware checker I had one bad sector as reported by HDSentinel. Five days later the health of the hard drive has gone to 26% from 99% and the one b ad sector has gone from 1 to 228.

The hard drive is dying.
Does Acer send out harddrives and bill your credit card like Seagate and WD and  permit a reinstall and credit you back upon their receipt of the defective HD. I notice that the HD is wrapped with silver paper and has a bar code identifier on it with a 20+ alpha numeric identifying number beginning with KH.

 

Thanks

It is windows 7- 64 bit and has a 500 gig hd.

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