Aspire E14 can't shut down.

Glace
Glace Member Posts: 1 New User

I bought a new Aspire E14 three days ago. It comes with Windows 10. Since i bought it, it does not respond to shut down or restart at all. I tried selecting them from the start button, from the sign in account screen, and from directly pressing the power button. Nothing happens when i select shut down or restart. I can only hibernate my laptop now. Is there any solution that helps?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Glace,

     

    I would try performing a refresh to see if that fixes it, if not, you will need to try a reset.