How can I remove "Acer-PC Admin user"?

Rogmarble
Rogmarble Member Posts: 29 Enthusiast WiFi Icon

I have discovered a "hidden" user account that installs itself.

It uses the name Jeffrey,

When the PC starts it wants to have Jeffrey log in.

 

I tried to remove the user under Win 10 but Win 10 doesn't see this user. Then tried to remove using Command but the user account isn't seen by "net user" command so even this system instruction doesn't help.

Did a complete re-install of Wiin 10 but that was a complete waste of a half day as the virus likd 'Acer-PC admin" re-appeared after my 2nd reboot.

 

I have discovered numerous "jeffery" entries in the Registry an am considering just deleting all those entries.

 

Any other ideas?