Re: please can someone give me advice on resetting my old notebook to factory reset cant remember pa

PHILIP67
PHILIP67 Member Posts: 4 New User

the model is 5315 i have had no luck when trying to reset to factory settings when it asks for my password i cannot remember the password it keeps saying give a hint saying about my grandfather tried everything. did try to contact acer support they asked for the serial nmber no chance finding that sticker had faded mind you its 6 years old but i want to restore my old notebook to factory settings just dont know what to do for the best

 

                      philip67

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer

     

    1. Restart the computer
    2. When you see the Acer logo, press the keys ALT and F10
    3. When it requests the password, try 6 zeros = 000000

    Note:

    Aspire 5315

    Windows Vista

    France