Switch 10 Touchscreen

RandyV
RandyV Member Posts: 39 Die Hard WiFi Icon

Picked up a Swich 10 a couple of weeks ago and think I have a short in the touchscreen.  While using the computer, either docked with the keyboard or undocked, I will get random clicks in the upper-left quarter of the screen.  It randomly causes windows to close or minimize, etc. 


I tried calibrating the screen thinking that maybe the calibration was off, but the problem persists.


I'll probably exchange the machine, but wanted to see if anyone else had similar issues


Thanks.

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Any chance there is a screen protector installed? The can cause phantom touches occasionally. Enough greasy finger prints can as well. Most often though it's an issue with the cable between the digitizer and motherboard not quite fully seated at one end. Easiest to just swap it out for a good one, until you are out of warranty then we can look at opening it up.

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