Battery issue

sthlm1891
sthlm1891 Member Posts: 1 New User

Just go my aspire E15 yesterday and it works fine except for one thing. just suddenly today the battery icon say "plugged in but not charhing" but it seams that it still stays on 97% as is it now it dont go up or down as it seams. ive tried to plug in and out and get no reaction on that. Any ideas on what i can do to fix that?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,359 Trailblazer

    Hello,

     

    Try charging the battery with the laptop turn off. Wait the full charge indicator and check the percentage.

    France
  • guruaid-cs1
    guruaid-cs1 Member Posts: 11 New User

    In this case, follow the steps below and check if that helps:
    1. Remove the power adaptor and battery.
    2. Press and keep holding the power button for at least 40 seconds.
    3. Connect the power adaptor without fixing battery.
    4. Power on the laptop.
    5. After logon to the Windows, Shut down the laptop.
    6. Fix the battery and connect the power adaptor. Now, power on the laptop again.

     

    Hope this will help you.