Acer Iconia A1-810. 2 years old. My device is frozen on the wake-up screen. No damage.

dmledoux
dmledoux Member Posts: 1 New User

My device is frozen on the wake-up screen. I've tried multiple times to reboot it but it doesn't. Just stays frozen on the wake-up screen.

Thie device has not been mistreated, dropped or had any issues prior to this incident.

Is there anything that I can do to fix this?

Also, what happens to my data?

 

Thanks in advance for any help. Have a super day.  Smiley Very Happy

Answers