Problems when using oil painting filter in Photoshop CS6

Graceful
Graceful Member Posts: 6 New User

Everything seems to be updated, but when I use the oil painting filter in Photoshop CS6 I get the following messge:

 

"The filter you were using  encountered an unknown graphics processor error that caused an unexpected exit.  Check the manufacturer’s website for the latest software."

 

I hope you can help me solve this.Smiley Happy

 

[edited for privacy]

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Please contact Adobe for support with Photoshop.

  • Graceful
    Graceful Member Posts: 6 New User

    I have contacted Adobe, but from what I understand, the problem is not within Photoshop. This has been confirmed several places on the Internet too.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    From the information provided, I have no way of helping.  I see no mention of an Acer product, an operating system, or any other Acer provided software.

     

    What exactly are you asking me to assist with?

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