Acer Aspire e5-573g. You can not install any one Linux distribution. The problem BIOS 1.25.

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  • fredlwm
    fredlwm Member Posts: 2 New User
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    I guess it also affects the E5-573G-58B7 I recently bought, because while Windows 10 works fine, Linux doesn't boot and I have to power off the laptop (ctrl+alt+del doesn't work).

     

    But I'll just wait for a new BIOS. What a shame, Acer.

     

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    I have sent a message regarding this to our enginner team. While we only qualify the system with Windows, we are asking questions and will see what options are available for those of you that want to install Linux.

  • fredlwm
    fredlwm Member Posts: 2 New User
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    While we're on it, it'd be nice to also fix the BIOS upgrade, because when I ran the 1.25 .exe to see if I had 1.25, it popped up a window for a few seconds, where I could confirm that both were 1.25, but it just "upgraded" to the same version after a reboot.

     

    If the .exe aborts when you try to downgrade, it should do the same if the versions match, or in both cases just place a warning and let the user decide.

  • digitalren
    digitalren Member Posts: 7 New User
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    Justin:

     

    Your efforts are very much appreciated.  As you can tell by how this particular thread has stayed active over so many months, there is much interest among select acer laptop users to pair the substantial hardware we've purchased with the Linux family of OS.  The frustration many of us feel are somewhat justified as today's Linux is mature and sufficiently well developed that the vast majority of various Acer product competitors can run it with little or no issue.  

     

    Your attention to this BIOS specific problem should be acknowledged as an honest effort to engage affected user.  While we understand that nothing has been promised at this point, we are hopeful that any progress made toward fixing this bug will go a long way toward building brand loyalty, customer satisfaction, and raising perception of quality - which will likely translate to more sales and a better bottom line.  :-)

     

    Please give our regards to your engineering team and good luck. We await with anticipation.

     

    Ren

  • Lu_83rb
    Lu_83rb Member Posts: 2 New User
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    I feel extremly dissapointed. I have just bought this computer, i prefered it before an asus, and i cant install linux. What a joke! They should notice you about this before selling you this.....I tried this solution but it didnt work for me
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
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    Read all of the posts in the link below.
    https://community.acer.com/en/discussion/comment/516864#Comment_516864


    Summary:

    1. Update the BIOS.

    2. Create linux installation media with rufus using the settings on the rufus homepage.  You'll need to first download the linux iso.
    https://rufus.akeo.ie/

    3. If you're going to dual boot, then create some unallocated space (at least 30 GB) in windows disk management

    4. Go in to your BIOS settings and create a supervisor password.

    5. Go in to your BIOS settings and add Grub to the trusted secure boot settings.

    6.  Install linux

    Again, make sure you read all of the posts in this https://community.acer.com/en/discussion/comment/516864#Comment_516864 and any supporting links within.
     Don't disable secure boot.

    Note: The summary and instructions assume that you're starting with default BIOS settings (UEFI mode).



    I'm not an Acer employee.
  • Criticaldany
    Criticaldany Member Posts: 2 New User
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    Will this work on my Acer Aspire ES1-523-66YN? I want to have a dual boot for linux, last time i tried this i got had a bios loop and couldn't get to windows.
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
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    Not sure.  It should, but I don't have an ES1-523-66YN to confirm.

    https://community.acer.com/en/categories/linux
    I'm not an Acer employee.
  • rusiiiru
    rusiiiru Member Posts: 10

    Tinkerer

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    my model is 

    Aspire E5-575G what bios update should i use?

  • JackE
    JackE ACE Posts: 44,730 Trailblazer
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    rusiiiru >>> What problem are you having with your E5-575G that you think a BIOS update will solve? Jack E/NJ

    Jack E/NJ