Issues with Windows 10

Nefostatros
Nefostatros Member Posts: 2 New User

Good morning, I have some problems after a clean installation of Windows 10 within this procedure Update & security---> Recovery---> Reset this PC---> Remove everything

So:

  1. I can't reinstall the Dolby Digital Plus, I've found another discussion here but the software linked there is for Lenovo notebooks, it's the same thing?
  2. I can't reinstall the Acer Care Center, it says that I have already installed, but I can't find it anywhere. Suggestions? I have to delete the OEM partition and forrmat everything?

My notebook is a VN7-791G-589Y

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Use the system image you made before updating to revert to the previous OS. Then do an upgrade keeping your data and apps.

  • Nefostatros
    Nefostatros Member Posts: 2 New User

    I don't want to keep all apps, if I wanted to I would not restore the pc without apps, right?

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Depends. I just uninstall the ones I don't need before pulling the system image. That keeps my data, downloads, bookmarks, and the factory service manuals for my cars.