S7 391 Bluetooth and Shutdown Issues

danniro
danniro Member Posts: 4 New User

I have had my S7 391 since August 2013. Almost since then I've had issues with the bluetooth, it would sometimes take a while for it to find my devices. I'm pretty sure for at least the past 6 months it hasn't worked at all. I've tried updating the drivers, doesn't help... It happens with both my bluetooth boombox and iPhone 6.

 

Maybe since the beginning of this year or a little later my laptop has been randomly shutting off. Well to be specific it only goes to sleep, since my windows are still open. I notice it happens most often when I pick it up or set it down, but sometimes it happens without any movement. It is verrrryyy annoying.

 

And since I've installed Windows 10, I've noticed that when I close my laptop lid it will just shut off instead of sleeping. When I had windows 8 it would always just sleep (aka browsers not closed) when I shut the lid. 

 

I've also had some issues with the keys sticking or being hard to press... It's really frustrating that since my laptop is no longer under warranty I can't contact support at all! But even when it was under warranty, support was never any help (I told them about my bluetooth mouse not working well, they said "tbh this is a known issue" and that was that).

 

Any advice?