HDMI Scan setting problem on Acer projectors

kristspo
kristspo Member Posts: 1 New User

Hello!

I have a problem with Acer H6517ST and S1383Whne projectors and BrightSign media players. With "HDMI Scan" setting on projectors set to "Auto" (default) projector chooses overscan setting and clips images. We then set "HDMI Scan" setting manually to "Underscan" to show all content. But after projector power off "HDMI Scan" setting on projector is lost and reverts back to "Auto".

Unfortunately "Auto" setting does not work correctly with our BrightSign players. (However "Auto" setting works correctly with HDMI output from PC and some other sources we have tested.) Manual of projector says following about "HDMI Scan" menu setting:

Adjust the overscan ratio of the HDMI image on screen.
• Auto: Automatically adjust by information from player.
• Underscan: Always no overscan on HDMI image.
• Overscan: Always keep overscan on HDMI image.

Can we make projector to remember "HDMI Scan" setting we would like to use? Or is there some information how projector chooses what "HDMI Scan" setting to use in "Auto" mode?

 

Thanks!