Z1-621 Internet not working, 'limited' etc

pangbournepaul
pangbournepaul Member Posts: 3 New User

We've got a full signal with Virgin media, a few other devices that work fine (phones, tab,eats, work laptops... Not all on at same time so not clogged up) but the all-in-one just won't stay connected... Sometimes works for a couple of minutes, sometimes changes to 'limited' signal...

Some forums say it's a windows 10 issue so we've gone back to 8.1 which it came with, still no good...

Anyone got any thoughts? Thanks.

Answers

  • Alfin72
    Alfin72 Member Posts: 42 Enthusiast WiFi Icon
    Hi Pangbournepaul Try doing a TCP IP reset. Note You must be logged on to the computer as an administrator to perform the steps. Here are the steps to do TCP IP reset. 1. Please press and hold the windows key with your left hand and then tap on the letter X key with your right hand. Chose Command Prompt(Admin) Note. There will be two command prompt option make sure you chose the exact one that says Command Prompt(Admin) 2.At the command prompt, enter the following command, and then press Enter: netsh int ip reset 3.Restart the computer. --------------------------------------------------​--------------------------------------------------​---------------------------------- A KUDOS is appreciated and remember to mark "Accept as Solution",If I was helpful,the post that solved your problem.
  • pangbournepaul
    pangbournepaul Member Posts: 3 New User

    Thanks that's great - I'll give it a go asap and let you know how I get on. Restarted it again last night and it began 141 updates! Thanks again

  • pangbournepaul
    pangbournepaul Member Posts: 3 New User

    Thanks, working so far! Appreciate your help!!

  • Alfin72
    Alfin72 Member Posts: 42 Enthusiast WiFi Icon
    Glad to know that...Smiley Happy