upgrade windows 10 aspire e1-771g doesn't work.

mjverach
mjverach Member Posts: 2 New User

Answers

  • mjverach
    mjverach Member Posts: 2 New User

    I got feedback from microsoft that my windows 10 upgrade is available. so I gave it a go. The download starts, the preparartion for upgrade is executed and then the upgrade starts. But after copying the files, the PC restarts and recovers the windows 8.1. I tried several times... I'm desperate, seems that my acer aspire e1-771g will stay in windows 8.1.

     

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    mjverach,

     

    That notebook shows that it is eligible for the upgrade, it sounds like there may have been an error performing it. Does it give you an error message in the Windows Update section that might help you understand what is causing the problem?