generic Bluetooth adapter

jfroberts
jfroberts Member Posts: 3 New User

Does anyone know how to remove the ACER generic bluetooth adapter software from loading? My laptop didn't come witrh bluetooth but acer installs the software anyway. This causes a problem if you want to add a bluetoothUSB device to your laptop. What happens is that the driver for acer's device loads anyway and actually prevents the USB device from running. It says the device driver is not working. Actually it is except the acer software blocks it somehow. Any info?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    jfroberts,

     

    The Bluetooth drivers are going to be included with the wireless card drivers. Please make sure you are downloading the correct drivers if it is just showing generic. Which operating system are you running, Windows 8.1?