S7 392 won't boot

Richendashops
Richendashops Member Posts: 3 New User

My Aspire S7 392 was bought in June 2014. Last night it stopped booting. 

 

When plugged in, the red battery light flashes. Pressing the power button will bring on  the blue power light, but the screen remains dark. After a minute the fan starts up, quite loudly. Until this booting problem I had never heard the fan before. 

 

When not plugged in all lights remain dark and nothing happens. If you take the power out while it is 'on' everything stops. 

 

I have tried pressing the battery reset button but no change. I tried opening the case and taking the battery out, for about five minutes. No change.

 

I'm at a loss for what to try next. My IT guru father suspects a bad component somewhere but we have no way to identify it. 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Richendashops,

     

    Send me a PM (private message) with the information below and I will see what I can do for you.

     

    SNID or serial number

    Contact name

    Contact number

    Email address

    Shipping address

    Purchase date

    Symptoms

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Richendashops,

     

    I received your PM and sent a reply with what I can do for you.