Help - I'm getting message Vista can not be verified????

KarenLydick
KarenLydick Member Posts: 1 New User

I purchased my Acer 4420 years ago from BestBuy and did not receive any recovery disks with it at the time of purchase. It came with Windows Vista installed on it. I was part of a class action suit which just resulted in me receiving back up recovery disks which are very clear in stating that they contain back up information only and not Windows Vista. A couple months prior to receiving the disks due to the settlement I suddenly started getting a message that my Windows Vista can not be validated. On the lower corner of my desktop I have a message Windows Vista Build 6002 This Copy of Windows is Not Geniune. I assumed at the time that all the crazyness was due to the settlement being postponed because someone disputed it.

 

Any advice on where to go from here? My laptop works but keeps giving me a message to validate it or to purchase the product all over again from scratch. I've been waiting to get this resolved so I can update to a more recent version of Windows but can't see tossing them free money because I'm being told that suddenly the Windows Vista that has been installed on my laptop all along is suddenly invalid.

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