RAM upgrade

CoasterNinja
CoasterNinja Member Posts: 2 New User

Hello,

 

Very non-tech savvy person here.

Need some help and insight if you can please.

I want to upgrade my laptop RAM from 2G to 8G.

 

My laptop is:

 

E 14

ES1 - 411 - C6QZ

 

OS: WIndows 8.1

Processor: Intel Celeron Processor N2840

Memory: 2 GB DDR3 Low Voltage Memory

Storage: 320GB HDD

WLAN: 802.11b/g/n +BT

1 slot for RAM

 

In a chat to Acer they recommended these specs to upgrade:

 

Memory size - DDR3L 1066/1333/1600 2 GB (256 Meg x 64),

4 GB (512 Meg x 64), and 8 GB (1 G x 64)

Only Supports DIMM type - SDRAM memory interface design
(Processor supports up to 1333 Mhz only)

Supports DIMM Speed - 1066/1333 SODIMM

Support DIMM voltage- 1.35V and 1.5V

 

Ok, so here's the thing. I bring these notes in to a computer store and they tell me that they tried a couple of these types in my laptop but they did not work. They tried another type of RAM: 8G DDR3 1600Mhz 1.35V SODIMM CL11 (KVR16LS11/8) and they say it was tested and works with my laptop. I chatted online with Acer again and they said that my laptop should not operate at all with this type of RAM. I spoke to the computer store again and they are saying that it is working with my laptop. I am very confused now and like I said I am not tech savvy at all. What is going on here? Can I actually use another RAM type in my laptop differecnt from the Acer recommended ones? Will my laptop stop working after 6 months if I use this other RAM? So I need clarification/education and help trying to figure this out if possible please. Complete newb here.

 

Thanks in advance.

 

 

 

 

 

Answers

  • techy
    techy Member Posts: 56 Troubleshooter

    from what i have read here, if your system is booting your operating system without errors then your good to go, your processor states to support 1333mhz ram, so in all likely it has clocked the sodimm to 1333 from 1600 that it is rated for, not an big issue, the 8 gig sodimm voltage is important and it meets the requirement of 1.35v, the brand is of good quality so really i would not worry about anything, i personally run ram that is rated for 2133mhz in one of my systems at 1866mhz, voltage 1.5 of which was the important issue and all works great.

    If your really concerned there is a program called memtest86+ which you can download off the internet and run and check the ram, windows itself has a memory checker as part of the O.S or you can ask the shop who put the ram in to run the check for you, if your computer starts up and shows what is called BSOD with errors on it and the only thing that has changed is the ram you put in then that would be the likely cause but if your not seeing this issue then i would not concern yourself with this and enjoy your added memory for your computer.

  • laurent_14
    laurent_14 ACE Posts: 10,380 Trailblazer

    Hello CoasterNinja,

     

    I'm not agree with your computer store. If you look at this webpage, you'll see that this memory module is not listed as Kingston compatible memory.

     

    1- I give you the original memory modules of 8Gb:

    Spoiler
    KN.8GB07.013SODIMM.8GB.DDR3L-1600.KINGSTON
    KN.8GB0G.022SODIMM.8GB.DDR3L.1600.HYNIX

    2- The compatible memory (you can purchase online):

    Kingston

    France
  • CoasterNinja
    CoasterNinja Member Posts: 2 New User

    Thanks so much for the replies. It is very appreciated.

     

    But I'm getting two different opinions here as well. I still have not gotten to a decision. Has anyone else been using a different type of RAM on their laptop?