HDMI not working on Acer Aspire E 15 ES1-511-C0QQ

IsakT
IsakT Member Posts: 1 New User

Hello everyone!

 

I want to connect my external monitor (BenQ 21.5"), to my laptop.

 

I am using a HDMI -> DVI adapter to connect to the monitor. I only get a "No signal detected!" message on the screen.

 

1. I have tried reinstalling the Intel Graphics drivers. Still doesn't work.

2. The monitor, the HDMI cable and the HDMI + DVI adaptor works, because I have tried on another computer.

3. I have tried Windows+P, Intel Graphics settings, computer screen settings. They still can't locate a second monitor.

 

It seems that the fault now lies within the laptop.

 

Any ideas what else I could try to do?

 

Possible culprits:

 

I recently installed Windows 10 on this computer, and then I did a clean installation of it. I didn't try to connect the monitor while I still had Windows 8.1.

 

I was dead-sure that it was the HDMI that was non-functioning, but I guess I was wrong.

 

I hooked up my laptop and an old TV via the HDMI cable and I got it to work. 

 

So now I have narrowed the errors down to the connection between my laptop and the monitor, so this thread is not relevant anymore to the subjec, or anything related to Acer.

Answers

  • angler155
    angler155 Member Posts: 1 New User

    Let me give Acer a piece of mind here:

     

    I bought an Aspire E 15 and a Samsung S22E310 monitor.  At first, they functioned together, perfectly. NO PROBLEMS!

     

    Then, Monitor-boy goes black. It stops working with Aspire-Boy.

     

    Acer tech support? CALL SAMSUNG, they said.

     

    Samsung walked me through it.

     

    It happened today, and no amount of self trouble-shooting worked.

     

    Samsung, THIS TIME, bucks it  back to you Acer.

     

    So, I called you ACERs, and you punted it off to a special deparrment---CLOSED FOR THE WEEKEND.

     

     

    I AM RETURNING THE ACER ASPIRE E 15 for a full refund---AND BUYING a:

     

    LENOVO.

     

    This is a crapo machine, with crapo video cards, and crapo tech support.

     

    [inappropriate content removed]