Losing Admin Rights on Acer Aspire s7

mchow98
mchow98 Member Posts: 1 New User

When I sent in my Acer for repair last december, I believe I made a guest account so they could go in and fix the problem, and somehow I lost administrator rights on my normal account? Maybe because I deleted the guest account or i changed mine to a guest account? I don't remember and I can't even check.  I can't even "manage other accounts" or "change account type" because it asks you for like an administrator password in the pop up. 1) I do not know mine or if I ever had one or if it's just my login password, and more importantly 2) I can't even say "yes" for 'do you want windows to make changes'  and the only thing I can click is "no"... This problem occurs for every new application I try to install so I haven't been able to install new stuff or program updates in ages ...
I tried logging out of this account but still doesn't seem to work or maybe i'm not doing correctly? I just need a way to get my user account's administrator rights back. I can't wait any longer; I've been trying to fix this problem for a while now even though i've managed to deal with it for so long. 
This is so weird, and I'm looking through my email that's supposed to be linked to my user in hopes of finding anything useful and there's nothing there when I search anything for "acer". 

Anyways, I need some help to get to the bottom of this mess. Maybe I am overlooking something very simple. I'm not sure. 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    mchow98,

     

    It might be easiest to perform a reset on your system and start over.