Acer Aspire Black Screen

usagituskino321
usagituskino321 Member Posts: 1 New User

My Acer Aspire 5535 has black screened.  It has never black screened before now and happened when I opened it up and turned it on, only to find out that the screen remains completely black. The computer turns on fine and remains on (the power button staying lit), but the display screen is pitch black.  I've tried using a flashlight and I see no image.  It's completely black.  I've also tried a hard reset.  I've tried adjusting the ram.

 

What is wrong with the laptop and how do you fix the black screen?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    You can try pressing the FN + F5 key to make sure the computer is not set to output video to an external monitor. If that does not resolve your issue, I recommend you contact Acer support for your region to inquire about setting your unit up for service.

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