Missing driver in Windows 10

joerobertson

I upgraded my Moms pc to Windows 10. The model is ATC-605-EB1C  ( Aspire ) which i believe is Aspire TC-605 on Acer's web site.

Serial #:[edited to comply with guidelines]

 

Now, once Windows 10 is installed, there is only 1 device that is exclamated out. PCI Simple Communications Controller

 

I went into the driver section and i installed buth the LAN as well as the wireless and it still has a exclamation.

Any ideas?

 

Thanks

 

Joe

JordanB

joerobertson,

 

I'm prety sure it's related to the intel AMT or intel mangagement engine or BIOS or some combination of all three.

 

I have two TC-605 computers and don't get that exclamation with Windows 10 although I have noticed it after a clean install of Windows 8.1.  After a clean install of Windows 8.1, going to Acer downloads and installing the iAMT driver resolves that issue.

 

I was curious after a clean install of Windows 10 whether or not that PCI simple communications controller exclamation would appear, but to my surprise, it didn't.

 

So based on what you're saying, I wonder if your computer came with Windows 7 pre-installed or you're using an older BIOS version?  Both of my computers came preinstalled with Windows 8.1 and both have been updated to the latest BIOS for TC-605 Windows 8.1 computers which is P11.B3.

 

Edit:  What BIOS version came pre-installed on your computer?  To check BIOS version on your computer, you right click on windows start button, select run, and type "msinfo32" without the quotation marks.

 

Edit2:  Both of my computers also have the Windows 10 intel chipset driver and the Windows 10 intel Management Engine driver installed that I downloaded from Acer's website (but again, I didn't get the exclamation even when I didn't.....which makes me think that it could be BIOS related too).

JordanB

joerobertson,

 

I'm prety sure it's related to the intel AMT or intel mangagement engine or BIOS or some combination of all three.

 

I have two TC-605 computers and don't get that exclamation with Windows 10 although I have noticed it after a clean install of Windows 8.1.  After a clean install of Windows 8.1, going to Acer downloads and installing the iAMT driver resolves that issue.

 

I was curious after a clean install of Windows 10 whether or not that PCI simple communications controller exclamation would appear, but to my surprise, it didn't.

 

So based on what you're saying, I wonder if your computer came with Windows 7 pre-installed or you're using an older BIOS version?  Both of my computers came preinstalled with Windows 8.1 and both have been updated to the latest BIOS for TC-605 Windows 8.1 computers which is P11.B3.

 

Edit:  What BIOS version came pre-installed on your computer?  To check BIOS version on your computer, you right click on windows start button, select run, and type "msinfo32" without the quotation marks.

 

Edit2:  Both of my computers also have the Windows 10 intel chipset driver and the Windows 10 intel Management Engine driver installed that I downloaded from Acer's website (but again, I didn't get the exclamation even when I didn't.....which makes me think that it could be BIOS related too).

joerobertson

Thanks for the help. I installed the Management Engine and all is well.

 

Joe