My Acer Aspire E 15 fails to boot up after the Windows 10 upgrade.

Jamesthehawk

Hello , im having a problem booting up my laptop. i just upgraded to Windows 10 from Windows 8.1 recently. my laptop won't boot up the first time ( the Acer logo appears and the cycling dots turn but then the screen goes black ) so then i turns the laptop off ( pressing the on/off button for several seconds until the blue indicator light turns off ) and then it boots up ok the second time when pressing the on button. haven't the faintest idea on what to do. Anyone willing to help out is appreciated. Thank you. Bye , Neil

-Justin

Jamesthehawk,

 

I would recommend you perform a refresh to fix possible files issues.

-Justin

Jamesthehawk,

 

I would recommend you perform a refresh to fix possible files issues.

Jamesthehawk

that didn't work. a red box came up after boot up saying changes couldn't be made. whats next to try ?

-Justin

Jamesthehawk,

 

You can attempt to perform the ALT+F10 at the Acer splash screen feature to initiate the recovery partition and see if that gets you going on the right path.

dmanwiller

I have exactly the same problem with my Aspire E15.  Doesn't look like any solutons here.

Jamesthehawk

i did a factory reset back to windows 8.1 ahain. that worked out fine. maybe some files got corrupted or went missing during the upgrade. it took a hour to reset. thank s to everyone for the help.  bye James.

dmanwiller

Thanks.  My Acer E5-511 works fine when I used the the Win 10 recovery and go back to Win 8.1.  When I reinstalled Win 10 it had the same problem with the brightness bar.

 

I will try the Microsoft Win 10 Reset today and report back.  Until then changing the brightness settings works ok for me.

 

Thanks,

Dale

dmanwiller

Acer has published a set of drivers for the E5-511 today.  I installed the Win10 display driver and the display setting bar problem is now solved.

Jamesthehawk

i upgraded to Wndows 10 again and figured out this blank start up screen issure. i was starting up my notebook with the recharger in and the battery left in too and then when i unplugged the charger the screen popped on.