acer 5745. upgraded ram factory 4gb to max 8bg. memories are recognized as 4 ea but not 8 total

bill2
bill2 Member Posts: 1 New User

Any suggestions to the subject post? The factory 2+2 showed 4GB (3.68 usable) in properties.

When I install each of the new 4GB separately they show exactly the same and when both are installed they still show 

exactly the same. It's Samsung memory and was bought at the same time from memorysotck.com with assistance from their

tech guy so it should be ok. Suggestions?

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    What OS are you using? If it is Win7 32 bit, then it will only recognize up to 4G of memory. In order for you to see all 8, you would need to be running a 64bit OS.

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