Why is my Acer "Ab Files" program not working properly when I download it to my Acer Aspire One?

Charliewhitepaw
Charliewhitepaw Member Posts: 5 New User

Hello there, Im having an issue with trying to download Acers Ab files that works with the apps for Iphone. When I do download it and I click on it, my screen goes black for a second and then everything on my screen gets huge like its in SAFE MODE. I've tried to uninstall it and it keeps doing the same darn thing. I've checked for recent updates for windows and spy and malware and any corrupt files using a program that detects and fixes them. It comes up clean. This program used to work on my computer and now it doesn't. So far, I think its the only one that works convienently using wireless, unless theres another app that does the same. Anyone have this problem? Thanks....

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Charliewhitepaw,

     

    When you say this program used to work on your computer, what has changed since then? Have you attempted to go back (system restore) to when it worked to see if that resolves the issue?