Switch 10 will not power up

kientran
kientran Member Posts: 3 New User

Hello,

 

I recently upgraded my Switch 10 to Windows 10.  After the sucessfull update, I wanted to make sure to update any drivers by going to the ACER website and grabing the latest available 8.1 drivers.

 

The driver pack itself installed correctly, but it also decided to do some kind of firm-ware update automatically during a restart.

 

After this update, the tablet no longer powers up.  Power+Vol Up does not work, reset pin does not work.  When plugged in, it shows a solid-blue led for full charge.

 

Please advise.  Thank you!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    long press power + volume down ?

    I'm not an Acer employee.
  • kientran
    kientran Member Posts: 3 New User

    That is ineffective.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Not good.

     

    retry long press power button + volume up

     

    but i suspect something went wrong on firmware update.

    I'm not an Acer employee.
  • kientran
    kientran Member Posts: 3 New User

    I've attempted Power+Vol Up for 30-60 seconds at a time multiple times with and without being plugged in and with/without the keyboard attached.

     

    The Tablet has no response in any attempt.