G246HL high pitched sound

Valena
Valena Member Posts: 2 New User

Hello all!

 

I just bought 2x G246HL monitors and they are both up and running lovely, except that one of them is making a very high pitched sound when displaying the PCs output (it doesn't make this noise if it is just showing the Acer and Energy Star logos). I have tried adjusting brightness settings as that helped with my old monitor, and changed cables and inputs to see if that was the problem, but I'm not having any luck so far.

I know that sound can often be capacitors, but I'm hoping there's a simple solution that one of you guys might know of, as this noise is quite irritating.

 

Thanks in advance for any advice!

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Valena,

     

    If you have two of these monitors and only one of them are making that sort of audible noise, I would suggest a call to Acer technical support in your area of have it swapped by your reseller (if possible).

  • Valena
    Valena Member Posts: 2 New User

    Hi Acer-Justin, thanks very much for your advice! I was all set to do just that when I received a suggestion to turn the brightness on the monitor's built-in menu up to max (and adjust brightness settings in OS to compensate) and this got rid of the sound immediately!

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Valena,

     

    Very strange, but glad it is working for you. Smiley Happy