Windows 10 Monitor issue

rmlef
rmlef Member Posts: 1 New User

I have an AL 1706a monitor. Microsoft tells me now that it can't upgrade my computer to Windows 10 because the display manufacturer hasnt made the display compatible with Win 10.

HELP.

 

[subject line edited to clarify topic]

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    rmlef,

     

    The monitor will display what it is told to. I was thinking that it might be giving you that message because you are using a resolution that is below the minimum needed resolution, but you are not, so you should be good. My recommendation is to remove the drivers in the device manager for your monitor (driver files as well to be sure) and try the upgrade again, it probably shows the exact monitor you are using, that may be a workaround since it may go to just a generic PNP driver.