Need help/advice for XB270HU monitor. G-SYNC does not work. Monitor Flickers. No signal.

Booserbob
Booserbob Member Posts: 2 New User

I recently bought this Monitor and have been having constant issues with it. Before I start, here are my specs. 

GPU:GTX Asus Strix 970
CPU:i5 4690k @3.5GHz
RAM:16gb
OS:Windows 7

All my drivers are up to date, and in the NVidia control panel G-Sync is turned on. However while gaming I still get horrible stutters everytime the FPS fluctuates even a tiny bit even going from 140FPS down to 90 FPS. I was under the impression that changes to FPS it would remain smooth down to 30/40 FPS? Not so at all. There is no difference between this and my old monitor besides the fact that it can go up to 144hz. 

Secondly everytime I turn on the monitor, it goes black and says no signal and then proceeds to launch at 800:600 resolution, flicker black, 1920:1080, flicker again and arrive at 2560:1440. Sometimes it wont ever receive a signal and my second monitor will turn on instead and take place as primary monitor. 

It is plugged into the Display port and is secure, as far as I can tell the chord is in good condition.

And finally sometimes during gameplay, ableit rarely, I get random flickers of black screen for half a second here and there. When this occurs it happens about 3-4 times and then stops. Worrisome! 

Part of me hopes that I have a terrible, broken and faulty monitor and could get a replacement. Because then I wouldnt try to justify why I spent nearly $1,000 dollars before tax for this thing. But then the other half of me would not even want to get a replacement because of how big of a let down this one has been. I'd rather just never have bought this one at all and have my money back. 

Any help or suggestions are appreciated. If anybody has had similar problems please speak up!!

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Booserbob,

     

    If you are willing, I would like to see about having a new Display Port cable sent out to see if that resolves it. If it does, I would be interested in obtaining the cable you received with the monitor, I have been trying to get one from a customer having this issue with no success as of yet. If you are interested, send me a PM (private message) with the following information and I will get to work on it:

     

    Serial number:
    Contact name:
    Contact number:
    Email address:
    Shipping address:
    Purchase date:
    Resolution attempting to use:
    Max resolution monitor will work at 144 Hz:
    Video cards is use:
    Video Connection:
    Symptoms: