zx6971 drivers

affordlux
affordlux Member Posts: 2 New User

I have a zx6971 desktop and suddenly I have lost the dvd driver DS8A8SH.  Now typically you just go to the manufacturer's site and download the driver.  I cannot locate this driver anywhere on their site.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    affordlux,

     

    Typically that means the drivers for it are provided by the installed operating system. If it just randomly happened, was it after some Windows updates were performed? You can always perform a system restore to when it worked properly to see if it might just be some bad operating system files.

  • affordlux
    affordlux Member Posts: 2 New User

    When I look a  My Computer, it doesn't even show that I have a DVD drive.  Since the DVD drive is missing, I cannot eventry to restore from my restore disk.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    affordlux,

     

    Here are instructions for system restore.

    Here are instruction on performing a recovery.