Not detecting SIM card

hafid
hafid Member Posts: 4 New User

i have a problem with my new S55, it did not detect my sim card also by the two slots

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you tried another SIM?

     

    how old is your SIM and who's your provider?

     

    not detecting....not able to connect to network or phone notify that SIM is missing?

    I'm not an Acer employee.
  • hafid
    hafid Member Posts: 4 New User

    hi,

    first I thought that the source of the problem was the sim card and I change it from my provider but the problem persists about the two slots.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i would contact the S55 seller or Acer support service to have a check of your phone with other SIMs too.

    I'm not an Acer employee.
  • hafid
    hafid Member Posts: 4 New User

    Hi,

    have you asked some one who sells acer S55 phone ?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Nope, not me.

     

    you need to contact. Smiley Very Happy

    I'm not an Acer employee.
  • hafid
    hafid Member Posts: 4 New User

    I bought my acer s55 when I was in France, but I live in Algeria and there is no after sales service. at first I used my s55 for a month and he stopped to detect the sim card suddenly.

  • febriasava
    febriasava Member Posts: 3 New User
    I think the problem about imei number