Acer XB270HU black screen after windows logo for about 20-30 seconds

littlespy80
littlespy80 Member Posts: 1 New User

Hi all,

On a fresh and fully up to date OS (Win 7) with 2x GTX 980 Ti I have an issue where the screen goes black (No Signal) just after windows logo. Im using UEFI SDD boot flow, have secured boot disabled. Im connected with DispayPort 1.1 (not sure if that matters). This issue did not occur after getting to Windows just after the reinstallation of the OS (no drivers, no updates). It started to occur after the OS got fully up 2 date. Any ideas? As Im losing 30 seconds on boot-up with UEFI so it feels like IDE....

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    It sounds like it's the OS at some level. You could run a couple tests to figure out if it's the monitor or the computer by taking the monitor to another PC if possible, or bring in another monitor to test on that PC.

     

    If the 30 seconds of black screen happens with another monitor it would suggest the PC. If it doesn't, and you experience the same issue with the monitor on another PC it would indicate an issue with the monitor.

     

    Cory

  • micleg
    micleg Member Posts: 12 New User

    Now I have the same problem Smiley Sad

     

    The XB270HU is suh a nice display but I have never had this much problem associated with a display and have had PCs since the IBM PC XT... Sigh.

  • Booserbob
    Booserbob Member Posts: 2 New User

    I also have the same issue, it only started a few days ago and ive had it for 2 weeks. Sometimes when I start up the computer, it will say no signal and my secondary monitor will turn on and take its place as the primary monitor. A restart will fix this issue, but then my Acer goes black, says no signal, comes back at a resolution of 600:800 and then 1920:1090, and changes again to its native 2560:1440.

    Not to mention G-SYNC does not work at all on my monitor. I can't beleive they charge $1,000 for this extremely mediocre at best monitor