V246HQL monitor and the menu keeps popping up

PR1AWRet
PR1AWRet Member Posts: 3 New User

On my monitor it started to have the monitors menu pop in the bottom left corner.  Have they found a fix for this yet? I see on the internet they haven't or I just didn't find it

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    PR1AWRet,

     

    The OSD of the monitor should pop up in the bottom right of the monitor. Are you sure that it is not the Start button of Windows that is getting clicked, it pops up in the bottom left of the monitor display when running the Windows operating system, by default.

  • PR1AWRet
    PR1AWRet Member Posts: 3 New User

    Miss information, you are correct it is in the bottom right corner. The OSD is still coming and going by itself. It's a bummer because a lot if info is covered when playing World of Warcraft and other games. It comes and goes wether when it wants to with no rhyme or reason.

  • PR1AWRet
    PR1AWRet Member Posts: 3 New User

    It just started again while typing my last report. The OSD blinks on and off and at times stays on for minutes. While this is happening I can not do any adjustments to the monitor using the OSD.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    PR1AWRet,

     

    I was going to ask about possibly resetting the OSD settings, but it sounds like a hardware issue honestly. Could you please PM (private message) me the following information?

     

    SNID or serial number
    Contact name
    Contact number
    Email address
    Shipping address
    Purchase date