i need z500 firmware Acer_AV0K0_Z500_1.003.00_AAP_CUS4

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rizkypwr
rizkypwr Member Posts: 1 New User

Hello, please help me.. my Z500 was unable to load.. and then i trien hard reset it but then it keep asking for Android system recovery Acer_AV0K0_Z500_1.003.00_AAP_CUS4 .. i've been trying to locate it on my backedup files but i cant find it, i also tried download from internet, but i cant find the exact file name.. i also tried different name to apply but it cant happen.. any suggest?

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  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    rizkypwr,

     

    I do not see that version listed on our drivers page for this phone, I do see a version that says it is for EMEA BGCs only, that version is Acer.AV0K0.Z500.1.005.00.EMEA.BGCs. Here is a direct link download of it.

  • ivelin
    ivelin Member Posts: 6 New User
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    And my firmware Acer.AV0K0.Z500.1.003.00.EMEA_CUS1 is not listed , I test to upgrade with Acer.AV0K0.Z500.1.005.00.EMEA.BGCs ,but send error to upgrade and process is stoped . What to make
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    I will research this and see what I can find out for you.

  • ivelin
    ivelin Member Posts: 6 New User
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    Please help me.I need firmware with Bulgarian language. If is possible pleas put this language in next update. Now a'm use Acer_Z500_AV0K0_1.008_EMEA_CUS1
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    I have submitted a request to see about getting the operating systems you are asking for (below) uploaded to our support site.

     

    Acer_AV0K0_Z500_1.003.00_AAP_CUS4

    Acer.AV0K0.Z500.1.003.00.EMEA_CUS1

     

    I believe that Acer.AV0K0.Z500.1.003.00.EMEA_CUS1 will work for ivelin as well.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    I received a response that they are going to try and get the operating system you are asking for uploaded, please monitor the support site for the download.

  • ivelin
    ivelin Member Posts: 6 New User
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    The firmware for region ,EMEA_CUS1 is ready for dounload thanks to support for this.
    I need firmware with Bulgarian language to acer liquid z500.Please include this language for next firmware update.
    Thanks for help
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    velin,

     

    Does the OS version not include the Bulgarian language? I can request more, but have you tried?

  • btotev
    btotev Member Posts: 5 New User
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    Yes,in this firmwear not include Bulgarien language.Not have and in AV0K0.Z500.1.008.00.EMEA.CUS1.

    I tried other versions, but not have Bulgarian language.

    Ivelin I am also from Bulgaria and seek what is the version with the Bulgarian language.I hope that someone will help us Smiley Happy

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    I have submitted another request to have this version uploaded, Acer.AV0K0.Z500.1.003.00.EMEA_CUS1

  • btotev
    btotev Member Posts: 5 New User
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    Acer_AV0K0_Z500_1.003.00_AAP_CUS4    This version corresponds to which region?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    AAP = Asia Asia Pacific

    CUS= Custom

    I'm not an Acer employee.
  • btotev
    btotev Member Posts: 5 New User
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    Thank you, and in which version have Bulgarian language ?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    i dont' know, sorry.

    I'm not an Acer employee.
  • btotev
    btotev Member Posts: 5 New User
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    Thank you IronFly, I hope Acer will add Bulgarian Smiley Happy

    I hope soon to have a Lollipop for Z500 Smiley Wink

    By the wey, in the latest version (AV0K0.Z500.1.008.00.EMEA.CUS1), GPS detects wrong and makes problems.

  • ivelin
    ivelin Member Posts: 6 New User
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    I found more one bug. 3G service crashed, if ask to swich off not possible make this with float buton. Need go to settings - sim menagment - data connection. But this is not all, if Wi-Fi and 3G is ON have problem with traffic. The phone use parallel this two connection. Please repare this problems in firmware Acer_Z500_AV0K0_1.008_EMEA_CUS1.With before firmware this bugs is missing
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    I have not forgotten about you all needing the Bulgarian language, they are researching this for us at the moment and I am awaiting a response.

  • btotev
    btotev Member Posts: 5 New User
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    I will be glad if acer hear. My tablet,acer iconia b1-750 have Bulgarian language .. Bulgaria is 1300 years in Europe and not changed name and language Smiley Happy

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    I have received a response and it does not appear that there is going to be an updated firmware release with the Bulgarian language in it for this phone.

  • Rgbiazon
    Rgbiazon Member Posts: 3 New User
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    I also need ACER_AV0K0_Z500_1.005.00_AAP_SMC so pls help me .. thank you very much!!! If someone helps