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The touchpad on my V3-331 stops working randomly.

The touchpad stops working randomly when the computer is woken back from sleep and it has to be rebooted to get it going agin. An externally connected mouse will work fine during that time. Is this due to a possibly faulty touchpad??

FAQ & Answers

  • Acer-CoryAcer-Cory Posts: 1,448Acer Crew

    Acer Crew

    Hi Jithin1,

     

    It is possible to be a defective touchpad. I would suggestion a few things you can try on your own before looking into service options.

     

    1. Update or reinstall touchpad drivers
    2. Refresh the PC to see if that takes care of any issues.
    3. Reload the PC entirely if possible

    If you continue having issues, contact your local Acer support team so that they can help setup services to take care of the touchpad issues you're having.

     

    Cory

     

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