I own an Aspire netbook and am trying to upgrade to Windows 10, and need to address issues.

spetho2001
spetho2001 Member Posts: 9

Tinkerer

I own an Aspire Netbook and I am having issues resrving an upgrade to Windows 10. Can anyone tell me when this will be fixed?

I own one of your Netbooks and I am trying to reserve the update for Windows 10 and I am getting this message
AO722
AO722-C62kk
Serial number
LUSFT02175*****
Purchase date
2012/01/03

When I use the Windows 10 reserve app I get a message that says

"Windows 10 will work on this PC.

This PC can be upgraded but there may be issues.

Devices

These devices might not work correctly after the upgrade.

Terminal Server Keyboard Driver

(Standard System Devices)

Terminal Server Mouse Driver

(Standard System Services)
Can you please tell me what the story is and when will it be fixed.
Thank you,
 TomS

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    spetho2001,

     

    You are describing what sounds like the Microsoft compatibility check tool. It runs to make sure whatever issues may occur are known before an upgrade to Windows 10. If you need a more solid solution I would suggest contacting Microsoft directly as it is their tool.