My acer aspire E 15 touch has no audio and when I click on pictures saved on my laptop nothing shows

alicec
alicec Member Posts: 1 New User

I'm really frustated. A while ago I muted the sound on my laptop and can't unmute because it says the audio isn't working and nothing I do helps. Also the control panel doesn't work. I click on it and it just sits there and doesn't load or takes forever if it does load. Now today it isn't. Also I can see pics besides in the files. When I click on them it doesn't show.

 

I also cannot system restore and this laptop isn't a year old.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    the quickest thing is to do a factory reset, since there are so many issues to fix.

    i suspect some virus, reading your post.

     

    are you sure, you can't system restore?

     

    have you tried to boot pressing Alt+F10?

    I'm not an Acer employee.