Aspire E 14 E5-411-C3K3

roselleasiatico
roselleasiatico Member Posts: 1 New User

It has only been two weeks since I bought Aspire E 14 E5-411-C3K3 and I just noticed when I'm browsing the internet (3 tabs opened) and  paused for a while, the cursor of the mouse lags and i could not even drag it to the other tab, and when I click some button, it responds slowly.. there's no reasonable explanation for this because it's new and it's quadcore so how come this things happen? I have an old netbook but I never experienced it, considering it's old and it's not quadcore and it's just windows 7..

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Not sure why you are experiencing this problem. I suggest trying to load the latest touchpad driver for your system. You can download drivers at http://www.acer.com. If that does not resolve the issue, you may try refreshing your install of Windows 8. You can find instructions for that at http://acer--uk.custhelp.com/app/answers/detail/a_id/26294. If you are still having the same problem after you refresh, I suggest contacting technical support in your region.