Black screen tv and monitor

cindy693
cindy693 Member Posts: 1 New User

We have a 2 yr old Acer monitor and a 5 yr old Acer tv. Our monitor had conked out a yr ago. When you turned it on, it would come on for a sec and then go black. Now our tv is doing the same thing. This is obviously something common to Acer as we have never encountered this problem with other monitors or tvs. We are trying to determine if we should try to get the tv fixed or if it will be cheaper just to purchase a non Acer tv. We would greatly appreciate your imput on this matter.

 

Thanks and enjoy your day!

 

Cindy

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If the television is five years old, I believe it unlikely that it would be cost effective to have it repaired.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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