Acer Aspire M5-583P-5859 Laptop touchscreen error

vanessamendesbr
vanessamendesbr Member Posts: 1 New User

Hello,

 

I have an aspire M5 touch intuitive control. It`s been months since the touchscreen system stopped to work properly. I have enabled and disabled the system several times hoping to fix that. What should I do?

 

Thanks guys.

 

 

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon

    In this case, you are advised to download and install the latest touchscreen drivers for your model and check if that helps. To do this, follow the steps below:
    1. Go to http://us.acer.com/ac/en/US/content/drivers
    2. Type Aspire M5-583P in the box below "search by Product Model" and click "Search".
    3. Once your model is displayed on the screen, choose your operating system from the drop-down menu besides "Operating System".
    4. Click on "Driver" tab and download suitable HID drivers for your computer.

     

    If you are not able to find suitable drivers for your model, you are advised to contact Acer support using the following link for further assistance:
    http://us.acer.com/ac/en/US/content/service-contact

     

    Hope this will help you.