Acer B1-730HD Sound problem

josuedias
josuedias Member Posts: 4 New User

I bought a B1-730HD but I have some sound problem from speakers. When I'm viewing some video with low volume, it returns some kind of cracking effect from speakers, like it is has some failures.

Does anyone knows anything about this problem?

 

Thks

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you use headphones, did you hear the same crackling sound?

     

    if not, probably the speakers have an issue, contact your Acer support service.

    I'm not an Acer employee.
  • josuedias
    josuedias Member Posts: 4 New User

    When I use headphones, the sound seems clear to me...

    Tonight I will try to increase volume of the speaker to medium level, to see if the problem still remains...

    Thks